![nova.global](https://personal.nova.global/wp-content/uploads/2022/07/17.svg)
Storage
Nova Poshta will store your parcel free of charge for seven days and 24 days in total so that you can pick it up when it’s convenient and safe.
![nova.global](https://personal.nova.global/wp-content/uploads/2022/07/15.svg)
Return
If the circumstances have changed, the sender can return the parcel to a convenient address, as well as the recipient can refuse it.
![nova.global](https://personal.nova.global/wp-content/uploads/2022/07/18.svg)
Packaging
If the circumstances have changed, the sender can return the parcel to a convenient address, as well as the recipient can refuse it.
![nova.global](https://personal.nova.global/wp-content/uploads/2022/07/11.svg)
Packaging
Customs fees apply for delivery of goods worth more than 150 euros from abroad to Ukraine. They include: (1) Import duty – 10% of the amount exceeding €150. (2) VAT – 20% of the amount exceeding €150, including the duty.
![nova.global](https://personal.nova.global/wp-content/uploads/2022/07/19.svg)
Forwarding
During delivery, a parcel can be not only returned to the sender but also forwarded within Ukraine and abroad.
![nova.global](https://personal.nova.global/wp-content/uploads/2022/07/20.svg)
Shipment valuation
An opportunity to additionally declare the value of your shipment and insure it against damage or loss for a 3% commission.