The free storage period for shipments at branches in Ukraine is 24 (twenty-four) calendar days, except for shipments delivered from the following online stores:
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● Temu
The free storage period for shipments received from the Temu online store is as follows: at a branch — 9 (nine) calendar days; at a parcel locker — 5 (five) calendar days. After the expiration of this period, the shipment is automatically transferred to the nearest branch, where it is stored free of charge for 9 (nine) calendar days from the date of delivery to the branch. In the case of courier delivery, after three unsuccessful delivery attempts, the shipment is transferred to the nearest branch and stored there for 9 (nine) calendar days.
Upon expiration of the above storage periods, shipments received from the Temu online store are subject to return to the Sender. The first day of storage is the calendar day following the arrival of the shipment at the Recipient’s branch.
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● Trendyol
The free storage period for shipments received from the Trendyol online store is as follows: at a branch — 9 (nine) calendar days; at a parcel locker — 5 (five) calendar days. After the expiration of this period, the shipment is automatically transferred to the nearest branch, where it is stored free of charge for 9 (nine) calendar days from the date of delivery to the branch. In the case of courier delivery, after three unsuccessful delivery attempts, the shipment is transferred to the nearest branch and stored there for 9 (nine) calendar days.
Upon expiration of the above storage periods, shipments received from the Trendyol online store are subject to return to the Sender. The first day of storage is the calendar day following the arrival of the shipment at the Recipient’s branch.
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● H&M
The free storage period for shipments received from the H&M online store is as follows: at a branch — 7 (seven) calendar days; at a parcel locker — 5 (five) calendar days. After the expiration of this period, the shipment is automatically transferred to the nearest branch, where it is stored free of charge for 7 (seven) calendar days from the date of delivery to the branch. In the case of courier delivery, after three unsuccessful delivery attempts, the shipment is transferred to the nearest branch and stored there for 7 (seven) calendar days.
Upon expiration of the above storage periods, shipments received from the H&M online store are subject to return to the Sender. The first day of storage is the calendar day following the arrival of the shipment at the Recipient’s branch.












