








The free storage period for shipments at branches in Ukraine is up to 24 calendar days, unless otherwise specified by the seller’s terms or by the service through which the order was placed. For shipments delivered from online stores or marketplaces, the free storage period is determined by the requirements of the respective seller/platform and may differ from the standard period, but must not exceed 24 calendar days.
If the value of goods delivered to Ukraine from abroad exceed 150 EUR, import customs duties must be paid. They include: (1) import duty – 10% from the amount exceeding 150 EUR. (2) VAT – 20% from the amount exceeding 150 EUR including the customs duty.
The service allows for changing the address for an existing shipment within Ukraine.